Despite the glowing reviews for Auto Pro, I have had two consecutive negative experiences here. The first was about two years ago when my car needed repairs. I was initially quoted about $750.00 for repairs I knew the car needed, but some of which I was skeptical about. When I went to pick the car up, John (who is always nice), told me the price was only $450.00. When I inquired, he said he personally checked the supposed issues and they were actually fine. Because of this, I did not go back until this past week, when I needed a tire plug because of a screw. After the repair was made, I was told that while the tire was off, the mechanic noticed that my break pads were dangerously thin on all the wheels. In fact, I was told that it was "dire" and needed to be looked at "within the next few days." I was also told that there was another issue with the rotor not aligning properly with the break pad. This felt suspicious to me. I took my car into the dealership where I have always taken it, and they thoroughly inspected all the wheels, pads, and rotors, noting that there was dust build-up but no "dire" repairs needed. In fact, the 2 out of 10 break pad rating that AutoPro quoted me was rated at 8-10 by my dealership, a significant discrepancy. These two, consecutive instances of being told I needed repairs, which I actually did not need, have left me distrusting of this business. Either Auto Pro is unethical or just simply incompetent.